Maplewood Public Library

Frequently Asked Questions

   

How Do I...

Find you?
Find a place to park?
Look for a book?
Request a book?
Return my books?
Check my requests, or when books are due?
Get a library card?
Get email notices?
Change my borrower record?
Have an exam proctored?
Use your computers?
Use my laptop?
Use other libraries?
Reserve the meeting room?

Find you?

The new home of the Maplewood Library is at 7550 Lohmeyer Ave. We are one block north of our old location on Manchester, in the white stone building that used to be the Maplewood Municipal Pool building. Lohmeyer is most easily reached from Bredell, off of Manchester, or you can drive through the City Hall driveway, and go on past the new Pool building to Lohmeyer.
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Find a place to park?

There is on-street parking on the south side of Lohmeyer, in front of the Library. There is also a small side lot on the west side of the building, with handicapped parking and an access ramp. You can also park on the lot in front of the swimming pool, and go up the steps to the Library.
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Look for a book?

There are 4 dedicated catalog stations in the Library at which you can check the automated catalog. If you have trouble, you can ask a staff member for help. From home, the catalog is available on-line.

The catalog contains the combined holdings of all the members of the Municipal Library Consortium. If you find an item that is not at Maplewood, you can go to the other library and get it, or request it and it will be delivered to Maplewood Library.
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Request a book?

To request an item that is owned by the Maplewood Public Library or one of the other libraries in the Municipal Library Consortium, search for the item in the on-line catalog. Once you have located the item, click on the button that says "Make a Request." If you are not already logged in to your account, you will be prompted to enter your library card number (enter the number on your card with no spaces). If you don't have a library card, click "New User" to make a temporary registration in order to request the item (you will need to complete your registration at the Library when you pick up the book). Next, use the drop down menu to decide where you want to pick up the item and then click "Request." If you are using a public computer, be sure to log out of your account when you are finished.

If you need to request something that is not in the catalog, call the Library at 314-781-2174 and speak to a librarian. We may be able to request the items from another library system.
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Return my books?

During business hours, we encourage you to bring your returned items into the Library and drop them off at the Circ Desk. You can check out something new when you leave!

There is also a Book Drop box at the sidewalk on the west end of the building (to your right as you face the front door). You can return any items in the box, for example, DVDs, as well as books.

Finally, you can return your books at any library in the St. Louis area, and they will get back to us.
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Check my requests, or when books are due?

This information is available through the My Account feature of the On Line Catalog. You can also renew your books or make requests at this time.
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Get a library card?

Any resident of Maplewood can get a free library card. Just bring in a picture ID and proof of current address (driver's license, utility bill, check book, etc.) Residents of St. Louis City or County can also get a Maplewood card, through our cooperative lending program. If you live within the boundaries of any of our Municipal Library Consortium partners, you need to get your library card from them, but once you have your card, you can use Maplewood Library whenever you like.

Business owners in Maplewood can still get a free card even if they don't live in any of our cooperating library districts by providing proof of ownership. For anyone else, a non-resident library card is available for a $20 annual fee.
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Get email notices?

When you sign up for email notification, you will get notices when your requested items are on hold for you, reminders when books are coming due or when your card is due for renewal, and overdue notices. You can give us your email address when you sign up for a library card, any time by phone (314-781-2174) or when you are in the Library, or through My Account in the online catalog.

The Library uses your email address only for library business and never sells or gives away your address to third parties!
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Change my borrower record?

You can tell us the next time you are in the Library, or you can make changes on-line through the My Account feature of the On Line Catalog. You can also add or change your e-mail address through the catalog.
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Have an exam proctored?

The Library provides proctoring services for persons taking exams as part of a distance-learning or on-line course of study. Proctored tests may generally be taken anytime during normal operating hours. Call the Library for details on how to arrange for test proctoring.

There is no charge for test proctoring, and one need not be a resident of Maplewood. However, the Library will only proctor exams that are either on-line, or on paper and accompanied by a postage-paid return envelope. The Library will not proctor exams that require faxing, scanning or emailing as part of the return process. Test takers are responsible for any fees connected with a proctored exam, including the cost of printing exams emailed or faxed to the Library.
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Use your computers?

The Maplewood Public Library offers free public access computers with Internet Explorer, Microsoft Office and Excel. The Library does not provide e-mail accounts. Patrons are encouraged to use a free service such as Yahoo, Hotmail or Gmail if they need an e-mail account. Patrons may use the public computers for up to 120 minutes a day.

Patrons must have a valid library card from Maplewood or one of our Municipal Library Consortium partners to use our public-access computers. A valid card is one that is not expired and is without excessive fines or fees (more than $5.00). Guests may receive a one-time guest pass, but regular users must have a library card.

Patrons under 18 need prior permission from a parent or guardian in order to use the Library computers. Ask your parent or guardian to come into the Library to fill out a permission form.
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Use my laptop?

The Maplewood Public Library offers free wireless access to our patrons with WIFI-enabled laptops. Patrons can access the Internet anywhere in the library. You are welcome to plug your laptop into any wall or floor socket. Connecting to the wireless network should require no special settings. An instruction sheet is available at the Circ Desk to help you, but there are no staff available to assist you with setting up wireless Internet on your computer.

The Library public printer is not available via the wireless connection. If you need to print, save to a removable storage device (floppy, flash drive, etc.) and ask one of the staff members to use a public work station.
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Use other libraries?

We hope you find everything you need at the Maplewood Library (if not, tell us!), however we understand that there are reasons to use other libraries at times. You can use your Maplewood Library card at any of our Municipal Library Consortium partners. You can go in and use your card there, or use the on-line catalog to browse all our collections. You can also use any branch of the St. Louis County, St. Louis Public and St. Charles library systems, although you will need a borrower's card from those systems to check out items.
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Reserve the meeting room?

The Library has a community meeting room that can be reserved in large (47 persons), medium (30) or small (16) configurations. Check the Meeting Room policies to see if your group or organization qualifies.
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